Terms & Conditions

Herbal-Boutique® (Herbal Matjar UAE)
Last updated: February 2026

These Terms & Conditions govern the use of  https://herbal-boutique.com and apply to all visitors, users, and customers. By accessing this website or placing an order, you agree to these terms.

If you do not agree, please discontinue use of the website.

1. Scope of These Terms

These Terms & Conditions apply to:

  • Website access and usage

  • Account creation and management

  • Online orders placed through Herbal-Boutique

  • General user responsibilities and legal limitations

2. About Herbal-Boutique

Herbal-Boutique® is a UAE-based online wellness retail store offering herbal supplements, vitamins, and lifestyle support products.

  • We operate strictly as a retail distributor

  • We are not a medical provider

  • We do not manufacture products unless explicitly stated on a product page

Business details are available on the About Us and Contact Us pages.

3. Website Use & Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age

  • You are legally permitted to purchase wellness products in your country

  • Information you provide is accurate and complete

We reserve the right to restrict access, suspend accounts, or refuse service if misuse is detected.

4. Product Listings & Content Accuracy

  • Product information is presented for general informational purposes

  • Images are illustrative and may vary slightly from actual packaging

  • Availability and pricing may change without notice

Detailed product usage, ingredients, and safety guidance are provided only on individual Product/Shop Detail Pages.

5. Orders & Acceptance

  • Order placement does not guarantee acceptance

  • Orders may be limited, delayed, or canceled due to stock, pricing, or verification issues

  • In case of cancellation, any paid amount will be refunded according to our Shipping & Return Policy

Order confirmation emails indicate receipt, not final acceptance.

6. Pricing & Payments

  • Prices are displayed clearly at checkout

  • Payment methods, security standards, and COD availability are governed by the Payment & Security page

  • Herbal-Boutique does not store card details on its servers

We reserve the right to update pricing or payment options without prior notice.

7. Shipping & Delivery Reference

All delivery coverage, timelines, costs, and courier details are defined exclusively in our Shipping Policy.

Key points:

  • Delivery times are estimates, not guarantees

  • Discreet packaging is standard

  • Customs delays may apply for cross-border shipments

8. Returns, Refunds & Cancellations

Returns and refunds are handled according to product type and condition.

Full eligibility rules, timelines, and exceptions are outlined in the Shipping Policy and FAQ’s page.

Opened or used wellness products are generally non-returnable due to hygiene and safety reasons.

9. Account Registration & Responsibility

If you create an account:

  • You are responsible for maintaining login confidentiality

  • You must update account details if they change

  • You are responsible for all activity under your account

Herbal-Boutique is not liable for losses caused by unauthorized access resulting from user negligence.

10. Intellectual Property

All website content — including text, design, graphics, logos, and layout — is the property of Herbal-Boutique® or its licensed partners.

You may not:

  • Copy or reproduce content for commercial use

  • Use branding without written permission

  • Scrape or automate data extraction

11. Prohibited Use

You agree not to:

  • Use the website for unlawful or fraudulent purposes

  • Attempt to bypass security or payment systems

  • Misrepresent products or the brand

  • Upload malicious code or spam

Violations may result in immediate account suspension.

12. Limitation of Liability

Herbal-Boutique is not liable for:

  • Individual reactions to products

  • Misuse or overuse of products

  • Delays caused by couriers, customs, or force majeure events

  • Indirect or consequential losses

Product responsibility and usage guidance are further defined in the Safety & Medical Disclaimer.

13. External Links

The website may contain links to third-party resources for reference. Herbal-Boutique does not control or endorse external content and is not responsible for their policies.

14. Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates. Any disputes shall fall under UAE jurisdiction.

15. Changes to These Terms

We may update these Terms periodically to reflect operational, legal, or regulatory changes. Continued use of the website constitutes acceptance of updated terms.

16. Contact Information

For questions related to these Terms:

Herbal-Boutique® (Herbal Matjar UAE)
📧 info@herbal-boutique.com
📱 +971 55 377 5763
🌐 https://herbal-boutique.com